Shipping policy
Shipping Policy
May 3 2025
At Wease Fine Jewelry , we take great care in packaging and shipping your fine jewelry to ensure it arrives safely and securely. Please review our shipping policy below before placing your order.
Domestic Shipping Only
We currently ship within the United States only.
We do not offer international shipping at this time.
Shipping Options & Rates
We offer secure and insured shipping via trusted carriers (e.g., UPS, FedEx, or USPS), with the following options:
-
Standard Shipping (3–7 business days) — Free on orders over $199
-
Express Shipping (1–2 business days) — Flat rate of $39.99
All shipments are fully insured and require an adult signature upon delivery for your protection.
Order Processing Time
-
Orders are typically processed within 1–3 business days.
-
Custom or made-to-order items may require additional processing time (typically 2–3 weeks), which will be noted in the product description.
-
Orders placed on weekends or holidays will be processed the next business day.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with a tracking number.
You can track the delivery status directly with the carrier.
Delivery Issues
-
If your package is delayed, lost, or arrives damaged, please contact us immediately at Weasejewelryjtj@gmail.com so we can assist you.
-
We are not responsible for delivery delays caused by the carrier, weather, or circumstances beyond our control.
-
Please ensure your shipping address is correct—we are not responsible for packages sent to incorrectly provided addresses.
In-Store Pickup (Optional)
If you're local, we offer free in-store pickup at our Urbana store. Just select "In-Store Pickup" at checkout, and we’ll notify you when your order is ready.
Need Help?
For questions about your shipment or to request special delivery arrangements, please contact our customer service team:
📧 Email: Weasejewelryjtj@gmail.com
📞 Call: 217-778-6174